Royal Mail fee to pay who is the sender

You are not expecting a package or letter in the mail. But you got a fee-to-pay card from the Royal Mail. Annoying right, you’re stuck either paying up or refusing the item.

Before you get too frustrated, read this article to know all about the Royal Mail fee-to-pay card.

What is the royal mail fee to pay?

Royal Mail fee to pay is a postage fee. They charged it when the postage fee hasn’t been fully paid by the sender. The fee typically ranges from £1 to £10. However the fee can be changed depending on the size and weight.

To find out more details, check the fee to pay card for a tracking number. After that, enter the tracking number of Royal Mail’s website. This should show the amount due and from where it was mailed.

royal mail fee to pay who is the sender

Royal Mail fee to pay who is the sender?

Well, there is no direct way to find who is the sender. But you can find the sender in the following ways.

  1. Check the fee-to-pay card: The fee-to-pay card itself might provide you with a tracking number. With the tracking number, you can find some information about the sender. Check tracking number here.
  2. Contact Royal Mail: You can contact Royal Mail customer service to find out who is the sender. Explain your situation and provide any relevant details about the package. Keep in mind that Royal Mail may not disclose sender information unless there’s a valid reason. Contact royal mail here.
  3. Legal Process: If there’s a legal reason to know about the sender, you might need to go through the appropriate legal channels. This could involve getting a court order or subpoena to get the sender’s information.
  4. Check the Envelope or Parcel: If you have the parcel, you can look at the address label to see the sender’s name and address.

How Do I Pay the Royal Mail Fee?

If you receive a “fee to pay card” from Royal Mail, that means you have to pay the postage fee to receive the delivery. There are a few ways to pay the postage fee.

Pay at a Post Office

The easiest way is to pay in person at your local Post Office branch. Take the “fee to pay” card or letter you received from Royal Mail. Pay the fee in cash or by card. Your parcel or letter will usually be available for collection immediately after paying. You can also pay and collect the item at a Royal Mail Delivery Office.

Pay Online

You can pay the fee online through the Royal Mail website. After that, they will deliver your item within 48 hours. You’ll need the information from your “fee to pay card” to process the payment on their site. You can pay here.

Call the Helpline

By calling Royal Mail Customer Service, you can pay the fee over the phone using your debit or credit card. But phone payments typically take 48 to 72 hours to process before your item is released for delivery. It’s usually faster to pay in person or online.

After payment, make sure to keep a record of your payment confirmation. This will act as proof that you’ve paid the fee to Royal Mail.

Is Royal Mail fee to pay a scam?

royal mail fe %20to pay scam
sourace: freepik

No, the Royal Mail fee to pay is not a 100% scam. If you receive a message saying you owe Royal Mail money for a delivery, it’s a scam. Because royal mail does not ask for payment information or money through email, text, or phone. They will send an official letter for any fees you owed.
If you get a fake fee to pay email, don’t share the following information.

  • Never click links, download attachments or reply to these messages.
  • Don’t provide any account numbers, passwords or payment information.
  • Watch out for poor grammar and spelling mistakes.
  • Royal Mail will not threaten to withhold or cancel deliveries if we do not pay the fee immediately.

Remember, Royal Mail operates through official postal mail, not digital messages. Also, Double-check the sender’s information. I guarantee you they will use fake mail.

How can you differentiate between a real royal mail fee to pay a card and a scam?

A few key signs can help determine if a Royal Mail fee to pay card is legitimate or a scam.

Sender information

Check who the sender is listed as on the card. Royal Mail will clearly state ‘Royal Mail’ as the sender. Scammers may use a fake company name to appear official. They often claim you owe postage fees for package delivery. Royal Mail will not request payments for basic letter delivery.

Reference number

Royal Mail includes a reference number for you to use when paying the fee or disputing charges. Scam messages often lack important details, like a reference number. They want you to pay quickly before realising it’s a fraud.

Contact information

Check that the contact details match Royal Mail’s official phone number and address. Scammers always provide fake contact info.

Personal information

Legitimate Royal Mail charges will not ask for personal information. Like your bank account number, social security number or other sensitive data. Never provide this to an unverified source.

By double-checking these key points, you can determine whether a Royal Mail fee to pay card is real or a scam. If something feels off, it’s best to verify directly with Royal Mail before taking further action. Their official website and phone number are the only sure ways to confirm the legitimacy.


Currently, the Royal Mail fee to pay scams is very common. The scammers scam you due to a lack of knowledge. After reading this article, I think you have a better knowledge of the Royal Mail fee to pay card. Now you can find details about the sender and you can also distinguish between a scam and a legit Royal Mail fee to pay card.

Thanks for reading this article. Please share this article with your friends and family who use Royal Mail postal services.